Shipping policy

All orders are processed within [1–3 or 2–5] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped

2. How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within [25] days of receiving your shipping confirmation email, please contact us at s91sports@gmail.com with your name and order number, and we will look into it for you.

3. Returns, Damages, and Lost Packages

 Damages: In the event that your order arrives damaged in any way, please email us as soon as possible at s91sports@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

 Lost Packages: If your tracking information shows "Delivered" but you haven't received it, please check with neighbors or your local post office before reaching out to support.